Shipping Policy

Last Updated: September 2026

At Amnara, we are committed to making your shopping experience simple, reliable, and convenient. We offer delivery across the United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA).

Free Delivery

We are pleased to offer Free Delivery on eligible orders across the UAE and KSA.

There are no additional shipping charges at checkout for eligible orders.

Delivery Time

Delivery times may vary depending on your location and the product ordered.

• UAE: Approximately 2–5 business days

• KSA: Approximately 3–7 business days

Orders may occasionally take longer due to weekends, public holidays, customs procedures, weather conditions, or circumstances beyond our control.

Order Processing

Orders are normally processed within 1–2 business days after they are placed.

Once your order has been dispatched, you may receive tracking information so you can follow your shipment.

Delivery Address

Please make sure that your shipping information, including your name, phone number, address, city, and postal code, is accurate and complete.

Amnara is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

Delivery Attempts

Our delivery partner may contact you by phone or message before delivery. Please ensure that your phone number is reachable so the courier can complete the delivery.

If a delivery attempt is unsuccessful because the customer is unavailable or cannot be reached, additional delivery attempts may be made according to the courier's procedures.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number and contact details.

We will work with our delivery partner to investigate the shipment and provide you with an update.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

For faster assistance, we may ask you to provide photographs or videos showing the product and packaging.

14-Day Returns

We offer a 14-Day Return Policy. If you are not satisfied with your purchase, you may be eligible to request a return within 14 days of receiving your order, subject to our Return & Refund Policy.

Please review our Return & Refund Policy for complete details regarding eligibility and the return process.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Amnara
Serving UAE & KSA

We are here to make your shopping experience easy, convenient, and reliable.